Vinted Members Express Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
